Origin Micro and its affiliates provide an independent procurement source for products offered on our e-commerce platforms. We are not an authorized agent of the manufacturer but do purchase from authorized agents worldwide. Many manufacturers choose not to support products procured outside their mandated channels. Please check with the relevant manufacturer regarding its limitations. Such products may not come with the standard manufacturer’s warranty and they may not be covered by the manufacturer’s standard technical support program. At minimum, OMI supports all “New” products with a standard depot warranty for a period of time that is equal to or greater than the standard manufacturer’s warranty period. Products can be returned for warranty service directly to our facilities. Please contact your representative if you have a warranty issue or further questions regarding warranty service Most products sold carry the original manufacturer’s warranty. Some restrictions may apply. Please check the manufacturer’s website for specific warranty information regarding open market sourced products. Origin Micro offers a 60 day DOA replacement warranty on all products sold as well as a depot warranty for the period equivalent to the manufacturer’s warranty. Ask your Origin Micro representative for more details. Trademarks, copyrights, IOS and IP protected software are solely owned and the property of the original equipment manufacturer. Please be sure to contact the original equipment manufacturer with questions regarding restrictions associated with proprietary software and product rights before purchasing extended warranty services.
Most products sold carry the original manufacturer’s warranty. Some restrictions may apply. Please check the manufacturer’s website for specific warranty information regarding open market sourced products. Ask your Origin Micro representative for more details.
The buyer has 30 days after our shipping carrier posts official delivery confirmation to initiate a return. Please be absolutely sure of your intent to use our product before opening the factory sealed box. We expect all returns to arrive back at our facility in the same condition they departed. Only when this requirement is met can we issue a full refund. A 20% restocking fee may be applied at the seller’s discretion when these stipulations are not met.